Last Updated: 14th March, 2025

At Resinize, we take great pride in our unique broken bottle resin art pieces. We want you to love your purchase, but if you're not completely satisfied, we offer a 14-day return period.

Returns

• You have 14 days from the date of purchase to return your broken bottle resin art piece.

• All items must be unused, in the same condition that you received them, and in the original packaging.

• To initiate a return, please contact us at info@resinize.co.uk. Once your return is approved, we will provide further instructions.

• Customers are responsible for the return shipping costs.

Refunds

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

• If your return is approved, we will issue a refund to your original method of payment.

• Refunds will typically be processed within 7 working days.

Exemptions

Due to the nature of our products, we are unable to accept returns on the following:

• Custom or personalised items

• Items that have been damaged after receipt (except for transit-related damage)

Shipping Costs

• Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.